Overview
Tech&Comfort (Plutonic Investments cc) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and store your personal information.
What we collect
Account & order data: name, delivery address, billing address, phone number, email, order history.
Payment details: bank deposit references, EFT transaction details, and (if DPO or card processors are used) payment processor tokens — we do not store card numbers on our servers.
Technical data: IP address, device/browser data, cookies (see Cookie Policy).
Marketing preferences: opt-in consent for promotional messages.
How we use your data
To process and fulfil orders, deliver products, and handle returns/exchanges.
To communicate order status, customer service messages, and required legal notices.
To improve our site and services through analytics.
For marketing communications where you have opted in — you may unsubscribe anytime.
Contact & complaints
For privacy enquiries or complaints: sales@techcomfort.com.na